Rental Supervisor – New Location Launch, Cowes, Isle of Wight

Salary: OTE: £30,000 to £34,000 per annum

Van Mossel are launching a brand-new Volkswagen Rent-a-Car & Breeze Campers operation, located at our Isle of Wight dealership, Van Mossel Esplanade. We’re looking for a confident, motivated Rental Supervisor to lead the operation from day one.

This is a rare opportunity to take ownership of a new site, build a customer base from scratch, and work with an exciting and diverse fleet including Škoda, CUPRA and Volkswagen passenger cars, Volkswagen Commercial Vehicles (Transporter, Crafter MWB), California campervans, and lifestyle models including ID. Buzz GTX and Multi-van.

You will oversee the daily operation, deliver exceptional customer service, and play a key role in developing new business across the island. You’ll work closely with our mainland rental teams in Portsmouth, Southampton and Poole, and report directly to the Group Rental Manager.

Why Join Van Mossel Esplanade?

We are proud to be part of Van Mossel Automotive Group; an award winning, people oriented, family-owned business that has gained global recognition over a 78-year tenure in the automotive industry.

Van Mossel now operates in over 7 countries and have been named as one of the leading automotive companies in Europe.

At Van Mossel Esplanade, we believe it’s our people who set us apart and drive our company forward as we continue to grow. If you’d like to be part of our journey, you will receive an excellent benefits package that includes:

• A competitive remuneration package
• A vibrant and professional working environment
• Comprehensive and continuous brand training
• Contributed Company pension scheme
• 24/7 Health & Wellbeing support
• Discount scheme offering online discounts at various stores, restaurants and gyms
• 30 days annual leave, including bank holidays

Package:

• Hours: Monday to Friday: 8.30am - 5.00pm
• Pay: Basic £30,000 / OTE £34,000+ per annum (uncapped commission)

We’re Looking For:

• Experience in rental, automotive, or customer-facing operations (supervisory experience desirable)
• Strong organisational and leadership skills
• Commercially minded with the ability to identify and convert new business opportunities
• Confident working independently and making operational decisions
• Excellent communication and customer service skills
• Strong computer literacy
• Positive, proactive attitude with a collaborative approach
• Full UK driving license

Job Description:

• Oversee the day-to-day running of the new Isle of Wight rental location
• Ensure all rental processes, standards and compliance requirements are met
• Manage vehicle handovers, returns, inspections and fleet presentation
• Conduct daily fleet checks, utilisation monitoring and reporting
• Handle payments, ID checks, pre-authorisations and credit checks accurately
• Manage fines, penalties, damage documentation and excess mileage processes
• Support delivery and collection of vehicles when required
• Build the new location’s customer base through proactive prospecting
• Maintain strong communication with Sales, Aftersales and management teams

Joining Van Mossel Esplanade will provide a challenging and rewarding role with plenty of room for self-development, in line with the Van Mossel motto ‘Driven. By you. For you.’ Does this sound like the company for you?

Apply now – we look forward to meeting you!