Testimonials

We are committed to offering every customer the highest levels of product and service.

Here is what some of our customers have said...

‘Excellent service, thoroughly professional and helpful throughout, a genuine pleasure to do business with. I would highly recommend this dealership.’

- Gary Winch, March 2024

‘Matt King was brilliant. He is a big asset to your company. Exceptional service and always polite.’

- Anthony & Amanda Venables, March 2024

‘The whole process went very smoothly. Louis West did a great job explaining everything to me , very satisfied with my new car.'

- Philip Cresdee, March 2024

'Brilliant service from Dan throughout the purchase, nothing was ever too much and found me exactly what I wanted.'

- Leon Phillips, February 2024

'We purchased our car with Craig Spence, he was amazing! Asked all the right questions to make sure we were getting exactly what we wanted, he went above and beyond! Would 100% recommend and will definitely be back in the future!'

- Georgia Steedman, January 2024

'I was a bit anxious at first. I would normally have my husband with me. I was made very welcome as soon as I walked in, and knew it was all good. I was listened to as to what I was looking for and could afford, and never felt pressured into getting anything. I'm really happy with what I drove away in. And know that I can get in contact if ever I need to. Thank you to Dan for getting me my new car.'

- Vanessa Harding, January 2024

'He immediately took an interest and listened to what we wanted and was able to source something quickly. We were very reassured that, although the car had done more miles than we were hoping, that there would be a 2 year guarantee and that they would carry out a full service and my request for new front tyres. They also were able to deliver the car to Kingston Surrey which was extremely useful.'

- Judy Kane, December 2023

'We are always surprised to find service and efficiency that no other organisation locally provides. The staff have always offered total professionalism coupled with friendliness.'

- June Farmer, November 2023

'Great service. Couldn't recommend the entire service enough.'

- Mr Matthew Henly, November 2023

‘Absolutely fantastic! Free delivery and flowers for my wife was an exceptional touch. Matthew, Will and Nigel were all just great to deal with. Would definitely like to use you guys again even though we live in Exeter!’

- Roger O'Leary, November 2023

‘Matt is a credit to your company, his attention to detail and looking after our needs with finding the perfect car is second to none. Thanks Matt. I’m sure we’ll see you again!!’

- Mr Simon Moye, November 2023

'Matt ( Groundsell ) is an asset to the company, he made the whole process easy and stress free.'

- Mr Ian McLean, October 2023

'Matt was absolutely brilliant from start to finish in the process of buying my new car. Communication was clear & regular & the videos of the car at different points were much appreciated. The delivery service of the car was exceptional (great thanks to Richard) & the gift in the car was very unexpected & much appreciated. All in all a fabulous car buying experience.’

- Adam Margetts, October 2023

'Would definitely rate Louis West higher than a 10 if possible. Extremely good salesman. Took time to understand his customer and their wants and needs. Kept us well informed during the process. Couldn’t have wished for better.'

- Mr & Mrs Nobbs, September 2023

'This is the second car that I have purchased from Esplanade and it has been a pleasure again. I am so glad that I visited to discuss my options and drive away in another fantastic car. A big thank you to Dan Lacey for everything and a special mention to Brendan for helping to make it happen.'

- Sam Patey, September 2023

'What a refreshing change- a franchise that looks after its clients, an executive who cares and a system that supports a smooth transaction. I’ve bought many cars over the years but never had such a pleasant experience from start to finish. Special thanks to Matt, who has gone that extra mile, and to Keith, who tried to go that extra mile but got stuck on the M3! When I swap my van, early next year, I will be searching the Esplanade’s franchises to find what you have available.'

- Ian Lancashire, September 2023

'Simon is the Sales person who sold me my car and continually follows it up to ensure all is well and I am still happy. If I come in and Simon is not available then the other Sales Staff always go out of their way to assist.'

- Rodney Foster, August 2023

'Matt and the team have been amazing! I’m very pleased with my car and I couldn’t fault the service I received. Thanks to all involved. I would highly recommend!'

- Digory James, August 2023

'Matt Groundsell is amazing, this is now the second time we have purchased a car from him. Great customer service and always happy to help. Flowers when collecting the car was a bonus and he even checked in with me the next day to see if we were happy with the car. We would always use Matt for any future purchases. Thank you.'

- Laura Wilkes, July 2023

'Matthew King was helpful & informative without being pushy. He stayed in contact throughout, keeping me posted on the progress.'

- Allison Larner, July 2023

'Matthew is very knowledgeable regarding the Motability Scheme. This made the transition to our new car stress free. It was good to have the continuity of the same sales executive all the way through the process as it was three months from referring to collection. The flowers for Pauline were a thoughtful touch.'

- Brian Gell, July 2023

'I was very pleased with the whole experience and professional way it was dealt with by all of the staff. Thank you.'

- Phillip Harrison, July 2023

'From start to finish Mark was fantastic! I called up and explained I was on the mainland, no problem at all I was told, so I made my way over to view the car and Mark met me at the ferry, I decided yes it was the car for me, however I was due to go on holiday within a few days and asked could I get it on my return? YES of course not a problem at all, I was kept up to date at every point until the day I took delivery of the car. I had previously purchased my other Mercedes from another dealer nearer to me and it wasn’t a nice experience at all HOWEVER I can honestly say that Mark was fantastic as were the rest of the team and made the experience of getting this car a NICE one! And restored my faith in car sales!!! I wouldn’t hesitate to buy another car from esplanade! In fact come September we are going back over again to look at cars for our son as he will be learning to drive.'

- Laura Treagus, July 2023

'When I started looking for a car I began searching our local area (East Devon). I did not expect to end up buying my car from the Isle of Wight, but I'm glad I did. Dan made the whole process very easy and was always on call to answer any questions and did all he could to get everything sorted as quickly as possible. Richard delivered the car to our home and was very helpful. I've had the car for a couple of days and so far it's excellent. I'm very pleased with the whole experience.'

- Mr Thom Taylor, July 2023

'Matt Groundsell made the whole experience great from start to finish. Would definitely recommend. We are delighted with the BMW M5. Many thanks Esplanade'

- Christina Wren, July 2023

'I was due to have my handover with Louis West but his baby was born on the same day in the early hours of the morning. So he arranged for Matt to help us with everything. I was forewarned this could happen but the handover still went brilliantly as Matt had read our file. He also rang me on the morning of my appointment to tell me what was happening. Altogether fantastic service from both Louis & Matt from start to finish They are both a credit to your company.'

- Mary Charlton, June 2023

'Very happy with the service and attention of the sales executive, polite, courteous and helpful throughout the process. Thank you for looking after me so well.'

- Rebecca Kingswell, June 2023

'Louis was excellent! Friendly, efficient and not pushy - a real asset to your firm.'

- Suzanne Craig, June 2023

'Very well handled, not rushed at all. Might have to call in again if I can’t work the controls out! But I know I can do this if I need to.'

- Shirley Hill, June 2023

'Very professional staff, but not pushy, unlike some car dealers. The whole process was smooth and without stress. Would definitely recommend Esplanade to others, and would use them again myself.'

- Anne Lancey

'Matt Groundsell was excellent from the start to the finish of the process, very attentive, stayed in touch and explained every step of the way in detail. I felt he offered a very personal approach which I appreciated.'

- Mrs Lyn Owen, June 2023

'Fantastic service. Definitely recommend to others.'

- Mr Harjoot Gill, June 2023

'Matt was fantastic from start to finish , very knowledgeable about the car and helpful in choosing the right spec. A credit to the company.'

- Mr Kev Wheeler, June 2023

‘Dan was brilliant from start to finish, providing all the information clearly and answering any questions quickly. Excellent service. Thank you.’

- Mrs Lucie Jarman

'Matt Groundsell was excellent from the start to the finish of the process- very attentive, stayed in touch and explained every step of the way in detail. I felt he offered a very personal approach which I appreciated.'

- Mrs Lyn Owen, May 2023

'Simon was friendly, found out all the information we requested about the vehicle, and returned our calls and messages promptly. This is the second vehicle we have purchased from him, and wouldn't hesitate to deal with him again! Thank you!'

- Andy Ryan, May 2023

'A fantastic experience from Esplanade and from Matthew in particular. Incredibly helpful, completely stress free. Buying a car can be a very stressful experience, but Matthew and Esplanade made things easy and we absolutely love our new car! Thanks to Nigel who delivered her perfectly too'.

- Laura Wheeler, April 2023

'We sold our VW at Esplanade. Thank you Louis for making the process very straightforward. You were easier to deal with than Carwow or Motorway'.

- Joanna Parrish, April 2023

'Excellent customer service, very friendly and helpful would recommend esplanade to friends and family, thank you Dan.'

- Nikita Cox, April 2023

'So easy to deal with without being pushy, the car is fantastic as are the sales team. Vary pleases with the whole experience thanks Mike'

- Mr & Mrs Sparey, April 2023

'Great service! Dan was amazing and got the process completed very quickly and I had the car...'

- Charlie Halstead, March 2023

'Don’t know how the team at Esplanade do it. Always friendly and welcoming a treat to visit. The searching for the right car was better than any other suppliers I have experienced. Wasn’t too sure about changing my Golf GTE for a R Line Tiago. We have had the new car for two days. The Tiago is absolutely amazing. Thanks guys, another very satisfied customer. Thank you.'

- Mr & Mrs David & Tracey Marlow, March 2023

'I recently bought a new VW Polo GTI from VW Esplanade on the Isle of Wight. Since I live elsewhere from the Isle of Wight plus the fact that I was buying a new car, I decided not to view the car in person but rely entirely on my own research and information from VW Esplanade. The Sales Executive ( Simon Daniels ) who handled my purchase was simply excellent with advice and information about the car so that I was able to make a well-informed decision. He was exceptionally efficient in all his communication with me and in providing information swiftly by phone and email. The car was delivered to my home address and the old car which I part-exchanged was collected at the same time. The person who drove the new car to my home ( Richard Cutler ) was very helpful in taking me through all of the essential information about the car. All in all it was a seamless transaction and a personalised service without any hiccups. Moreover, I was able to buy the car with confidence as the company has been a VW dealership since 1974. Overall, it was a seamless and smooth transaction without any hiccups whatsoever.'

- Mr Kumar Paran, February 2023

'The purchase, necessitating a part-exchange, was dealt with not just very professionally but with great courtesy by a knowledgeable young salesman who was enthusiastic about his Mercedes products, very personable in his approach, not remotely "pushy" but nonetheless effective in his work.'

- Mr Anthony Scott-Andrews, February 2023

'A truly great experience purchasing my first new car. Esplanade made it a real pleasure.'

- Mr Nick Kidd, January 2023

'A very helpful sales executive with much needed additional help with the online forms. I must say I would recommend Esplanade to anyone.'

- Mr & Mrs Michael And Karen Pitman, January 2023

'Very efficient, friendly and helpful service from Matthew King - he is a credit to your company. Thank you for the lovely flowers.'

- Mrs Deborah Jones, January 2023

Louis West was absolutely fantastic. He kept me informed throughout the process of ordering and receiving the car. He has gone above and beyond to make sure that this ''sale'' went as smoothly as possible and also helped source a jacket for my autistic son. An absolute pleasure to deal with. Nothing was too much trouble and he could not have been more helpful. 10+++++

Mrs Carol Caterer, December 2022

'Our whole experience from start to collection was excellent. Louis was amazing, talked us through everything thoroughly and we felt very confident in our choice of car and Esplanade. Huge Thanks all round.'

- Mr & Mrs Elliman, November 2022

'Mark was friendly, pleasant in conversation, and made the whole experience seem as if it was his mission to give the best choices in my price range. I walked away with a feeling that I was important, and all my questions answered. Mark is always at hand for any after sales queries, and nothing is too much trouble. 10/10'

- Mr Antony Dale, November 2022 

'Simon was outstanding in every respect. He made us feel that our needs were important to him. He showed immense patience throughout, nothing was too much trouble. He also had a great sense of humour and empathy. Not a 10, but a 12/10.'

- Mrs Karen Ogier, November 2022 

'Matt delivers gold standard service. Very happy with the overall service we received from him. Thank you'

- Mr Michael Upstell, November 2022

'The whole experience was so quick and easy, Dan was so helpful and knowledgeable it was a pleasure to buy my vehicle from him. I am so happy with my new car I will definitely be going back to Esplanade for my next car. Well done.'

- Mr Matthew Thompson, October 2022

'Very easy and professional sale. The service from Esplanade was great!'

- Mr Nick Thorne, October 2022

'Thank you for supplying my new Motability vehicle so swiftly and efficiently. It is exactly what I was looking for and I am very lucky that you were able to provide it.'

- Ms Annis Fessey, October 2022

‘A very efficient and professional service throughout. We are pleased with our purchase and are happy to recommend Esplanade to others.’

- Mrs Fiona Curtis, October 2022

‘Very friendly sales person ,helpful in respects of the purchase. I felt I was given special service by all involved. Also offered the chance to contact them in the future with any problems. Overall a very good experience’

- Mrs Elizabeth Hopper, September 2022 

'Matt Groundsell keep in informed all the way through the purchase and was always on hand to help with any question I had. Great service I would highly recommend purchasing a vehicle from Esplanade.'

- Miss Maria Escandell, September 2022

'Mark is always welcoming, helpful and delivers the great customer service we've come to expect, which is why we’ve just bought our 4th car from Esplanade.'

- Mr David Simmonds, September 2022

'Matt is a great guy, he dealt with all in a professional and very pleasant manner, no rush and great advice.'

- Mr Norman Harris, September 2022

'The nicest car purchase that I can remember. Would recommend your staff and garage as just perfect'

- Mrs Steph Toogood, August 2022 

'We have used Esplanade for years. This time we were assisted by Mark, who was so nice and such a pro'

- Mrs Marlena Ene, August 2022

‘Matt went above and beyond for me to get my new car on time, dropping the car off to me as I had COVID and also sorting out the tax at the post office as it needed changing over , great member of staff...great service every time’

- Mrs Jill Holland, July 2022

‘Excellent service would recommend this company know what good service is Matt the salesman we dealt with could not fault him thank you for all your help’

- Mr Malcolm Shovelton, July 2022 

‘I don't remember all the names, but everyone was very professional, reassuring, kind and attentive. I've always thought main dealers to be expensive and only interested in the high end cars but this isn't so. I really feel they've done an excellent job. Thank you.’

- Mrs Michelle Salmon, 25 June 2022 

‘Would always score more then 10. All members of the crew are absolutely brilliant every time. No matter what the problem is you have the team always have a solution to it. Amazing customer service as always.’

- Mr Danny Burden, 21 June 2022

‘After needing a bigger vehicle at short notice the team went above and beyond to get me into a new vehicle within 5 days. This included a full ceramic coating of my new VW Tiguan and helping me get my new car in time. I can't thank Mathew, Will and the whole team enough for all there help this is vehicle number 4 now and I look forward to number 5. Thank you’

- Mr Jordan Searle , June 5, 2022

‘Matthew was very polite, helpful & kept us updated all the way through our quick and easy sale & purchase it was a pleasure doing business with Esplanade garage’

- Arthur & Maureen Davies , May 31 2022

‘The whole process was excellent from start to finish. I received the highest possible customer care and attention from Matt who was a complete pleasure to deal with. It was so nice to feel that, as a customer, you actually mattered - something an increasing number of other businesses these days appear to disregard. Thank you Esplanade - and I'm delighted with my new car!’

- Miss Caroline Ryall, 27 may 2022

‘All staff, especially Matt King and Brendan were very professional and helpful. We found the whole experience enjoyable and would recommend them.’

- Mr Roy Baker, 27 April 2022 

‘The customer service from start to finish was extremely high a very professional garage’

- Mrs Hilda Wingardh-Gould, 16 April 2022

'We would like to extend our sincere thanks to Simon for the entire experience. From the first meeting we were made to feel valued. Simon offered expert advice and quickly picked up on our requirements. We were given ample time to test drive and compare the vehicles we were interested in. Once we had chosen our new car, the service was second to none. Speedy and efficient communication. Accommodated our requests and made the trade in transaction seamless. Our car was perfectly presented when we arrived to collect and Simon was very thorough with the handover. This was a very special day and experience. Would highly recommend Esplanade. Thank you for our wonderful new car.'

- Mr Daniel Michelmore, March 27, 2022 

'Simon was very knowledgeable regarding the car, we looked at several different vehicles Simon explained the performance of each. Simon kept in touch every step of the process and I would recommend Simon and Esplanade.'

- Mrs Nichola Shepherd, 03 March 2022 

'As always Brendan and his team were awesome. Always a pleasure dealing with them, professional, courteous and funny. Keep up the good work!'

- Rob Bennetts, 1st March 2022

‘A great experience as always when purchasing a new vehicle from you. As always the team, especially Mathew King and Brendan Cole always go above and beyond to help me get the vehicle I am looking for and make my experience better than the last. Having spent a whole afternoon taking various types of vehicles out I was over 100 % happy I had made the correct choice. Thank you as always’

- Mr Jordan Searle, 26 February 2022

'This is the first time I have bought a car on the phone. Matt king was fantastic. He helped me through and explained very patiently what I had to do. I have been looking for my new car for six months from my first call to Esplanade everyone was very helpful. The car arrived on Saturday with Derek. Even the storms did not stop you. Thankyou to you all at Esplanade. The service I had was fantastic'

- Mrs Mollie Lloyd, 21 February 2022

'I came in with a specific car in mind and Simon was extremely helpful in finding me the perfect car within my budget! The service I received from start to finish was amazing and Simon was so helpful throughout. I would defiantly recommend Esplanade to anyone looking to buy a new car!'

- Miss Ashleigh Cairns, 2 February 2022 

'It's the third time I have purchased from Mark and he is the reason I return. He made the process super-easy and simple. Great customer service kept me posted by email.'

- Mrs Julie Davey, 11 January 2022

'Really can not fault my experience with Dan Lacey especially as I had to bring my first choice car back due to my lack of thought in my work situation and needed something more practical, I would not go anywhere else from now on,would absolutely recommend buying from Esplanade.'

- Jill Holland, 21st November 2021

'It was really easy and straight forward, Dan made the purchase very easy and straight forward. We would recommend Esplanade and certainly be a returning customer. Couldn’t fault Esplanade for the attention to detail. Car was pristine when I collected it and the flowers were a lovely touch thank you.'

- Victoria Leach, 12th November 2021

I knew the very much loved 20 year old Peugeot 406 coupe had to go and I finally got to Esplanade on the recommendation of friends... They were right, it was effortless and a pleasure!

- Mrs Joanna Truman, 11 October 2021

'I have bought many cars from this dealership and i have always found that customer service to first class.'

- Chris Robinson, 17th September 2021

'It was a big decision for us to go electric, Matt was excellent in every aspect, from knowledge of the car to patience with us!'

- John Smythers, 1st September 2021

'The whole process was smooth, stress free and easy. We felt that Matt went above and beyond and the flowers on collection was a lovely touch. We are over the moon with our car and thank Esplanade for everything!'

- Jasmine Pestell, 14th July 2021

'Brilliant knowledge, excellent customer service, great team, a dealership you can trust!'

- Louis Payne, 9th July 2021

'The purchase was a pleasure Matt did everything possible to answer my questions and keep me updated. His videos were timely and excellent. This was a distance purchase so I was a bit nervous but Matt gave me complete confidence throughout. I love the car! Thanks'

- Robert Hunter, 29th June 2021

'Fantastic service from start to finish. Dan Lacey is a credit to the company and made the process seamless and enjoyable. I am thrilled with my new car and be recommending Esplanade to my friends and family.'

- Tom Buchanan, 9th May 2021

'Sales process - This was the second time we have bought a car from Matt (fourth car from Esplanade). He is an absolute pleasure to deal with, very personable and clearly knows his way around electrical vehicles. Matt was always quick to reply competently and highly professional throughout. Same can be said about Will who as usual was extremely efficient in seeing the transaction though, despite the pandemic. Couldn’t praise the two highly enough and am happy to provide a testimony for Esplanade, if it ever comes useful.
 
The ID.3 - The whole family LOVES this car, best one we ever had. The future is definitely electric and for us there is no turning back, so much more fun to drive. Also works a treat with our charging station at home that works in combination with the solar panels and is extremely economical. For the island, where we all do short journeys only, this is ideal. Some minor software issues at the beginning, but I guess that is to be expected as an early adaptor. The only regret I have is not to opt for a higher spec model. We will be keeping an eye out for the new ID.4, looks promising, if there are any good deals coming up, once we have moved past the 1st edition, let me know.'
Lars Lippuner

'Initially was a little concerned about buying unseen! due to distance and covid however Tom was true to his word, described the car and service was excellent I am more than happy. Top man and Top service thanks.' 

- Mr Kinnaird 

'My customer journey was efficient, the staff were all polite & well mannered & every effort was made to ensure the car was in perfect condition with multiple videos made to overcome covid regulations & distance difficulties. Excellent service, Would highly recommend. My dealer was true to his word.'

- Mrs Stott 

Where do I start? From start to finish the service was great all the way. As a Motability Customer the service was very much Person centered including when I needed to call for updates and the team supporting Matt was also great I did come from the mainland to purchase my car from Derbyshire in the East Midlands

- Mr Kennady

'During this extraordinary period Esplanade produced an exemplary service and pulled out all the stops when new restrictions changed our delivery plans.'

- Mrs Stables 

"Your service staff acted very quickly to deal with a fault that occurred just before I was due to leave the island.Thanks to them I was able to keep to my arrangements."

- Michael Marshall

"I couldn't recommend them more. Great service from the first time I walked in, to the day I drove away in my car. Staff are professional and friendly. Especially Damian Hill and Will Sabine. I was well looked after as a first timer getting a car on finance, and could not thank them enough. I will definitely be sticking to using them in the future."

- Vanessa Cox (Facebook Recommendation)

"The service from Esplanade is excellent. The staff are polite and efficient. The collection and return of my car was absolutely on time, and the car was clean and we'll presented. Really pleased and happy to be looked after by Esplanade."

- Pauline Martin

"Fab service, highly recommend to all. Great prices and very friendly and welcoming staff. Kept there promises and very reliable. Very decent prices and offers and they seem to go the extra mile. I wasn’t expecting the bouquet of chocolates either. Amazing!"

- Jamie Hindson (Facebook recomendation)

"Was really impressed with Matthew and his care. Came just on the lookout for a new car and Matthew listened to what I wanted and managed to get me a fantastic deal allowing me to upgrade my polo. He kept me up to date throughout with the process and the whole transaction was smooth. By far one of the most smoothest I have had buying a car. Would definitely use Esplanade again when changing vehicles!"

- Tom Marsden 

"Great welcoming, great value. Very helpful and polite staff. Made me feel very welcome every visit and I thought the service Dominic Rann made was very professional and high standard and makes a fantastic asset to Esplanade Garage. When I picked up the car I was handed not just the keys but a massive bouquet of chocolates which I was not expecting 😃 fantastic company. I highly recommend this company."

- Jamie Hindson

"Mark Lovett was exceptional. Courteous, professional but most of all, he went the extra mile to help me."

Maureen Senior 

“Had a problem with a fault light showing on my dash whilst on holiday. Phoned Esplanade car dealers in Newport, Isle of Wight who said to bring it in immediately (that was a shock for a start). They provided us with a courtesy car, and having checked mine, they phoned the same afternoon to say it was an error and they'd corrected it. However, they found a leaking shock absorber and said they could get the part and fix next day! True to their word, we received a phone call around lunchtime to say the car was ready for collection and there was no charge as still under 3year warranty. I think the service and staff are fantastic. Never been treated so well or so quickly before. Would recommend them to everyone.”

- Christine Giblin (Facebook Recommendation)

“From beginning to end I had the best service I’ve ever received and I've been to a lot of garages. I had a huge amount of work done on my r32, completed within 5 days with a brilliant courtesy car to borrow. Matt on service made me feel at ease with the bill and arranged everything perfectly, Mike Trigg the mechanic kept me up to date daily with pictures, always on hand to answer every question. A real personal professional and quick service.”

- Carl Deakin (Facebook Recommendation)

"I have to say I was truly blown away by the customer services levels at Esplanade. I finally bought the little car I'd been wanting for 20 years - a Beetle Cabriolet. Daniel and the rest of the staff had my car ready early so I had it for this weekend! Despite the rainy day when picked it up, the whole experience was very special. I felt valued and I know my car will be well looked after. It was just fantastic and I'm chuffed to bits, thank you everyone. Good old fashioned customer goes a very long way on the IOW. Who knows, I might be able to convince my Dad to come and buy a Mercedes here next year!"

- Stephanie Rogers (Facebook Recommendation)

“As ever, friendly and helpful service and high-quality workmanship. Esplanade's reputation is one of the reasons for my choice in cars.”

- Tony Wood

“I was extremely pleased with the customer service from Esplanade. The transaction was smooth and straightforward with everything explained to me thoroughly. I would highly recommend Esplanade to others.”

- Jane Sabine

“So glad you’re going the extra mile and now sourcing tyres. It’s comforting to know that everything will be dealt with promptly satisfyingly and so reassuring Well done Esplanade.!! Lesley and her team at the service desk are always reassuringly supportive in helping me with any car problems and always have a great smile Thank you so much.”

- Brian Phillips

“We have been very impressed with the level of service we have received recently. Both Matthews have gone above and beyond in ensuring we are happy with our new car and have put right the little niggles quickly and efficiently. They are courteous and polite, and nothing is too much trouble.”

- Richard White

“This is the first time I have been able to take advantage of the collection/delivery service which worked like clockwork. The freebie wash and vacuum made it a very lazy day for me. Thanks Esplanade!”

- Mark Wheeler

“Fantastic service to get me back on the road & over to the mainland following a failed MOT. Assume car wasn't cleaned due to my hurry? So grateful to all your staff for all their hard work, especially those behind the scenes for making what seemed like a disaster into a tolerable situation.”

- Shirley Illsley

“Very happy with the service I received. All the staff I dealt with were very friendly and professional. My car was dealt with very quickly and was returned to me lovely and clean.”

- Vicky Pratt

After having Skoda cars over many years we went to Esplanade Garage and met Simon Daniels who we found to be very helpful, he wasn’t pushy and spent a lot of time with us. We decided to purchase a Polo golf which we are delighted with. All thanks to Simon Daniels.

- Mr D Webster

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