As an essential retailer we are still open and able to take care of servicing requirements of our customers cars.
We have worked hard over the last 11 months introducing and maintaining stringent covid-secure procedures to protect our customers and staff. With this experience we hope to make our customers feel as safe as possible when using our services.
For the time being our car showroom is still closed but we are operating our 'Click & Collect' service (more details below). When permitted, we look forward to welcoming customers back to our premises to: browse, test drive and choose cars.
Aftersales & Parts
Esplanade’s Aftersales facility for servicing, MOT’s, parts, and repairs are open as usual.
All pre-booked appointments will still be valid, and our full team are ready to take further bookings to keep our customers mobile during this season. Please note we will be unable to accept cash payments for the time being.
We will continue to ensure it is safe to serve you in a covid-secure way including; sanitisation of all vehicles pre- and post-handling using Kleenair system, strict hygiene protocols in our premises, facemasks, desk screens, once way system and 2-meter distancing procedures.
If you have any questions or concerns you can reach our Aftersales team on 01983 523232 Mon-Fri 7.30am-5.30pm and Sat 8.00am to 1pm.
Sales – ‘Click and Collect’ Service
In adherence with government guidelines our car showroom is temporarily closed to customers. Our online sales team will be available for all your enquiries throughout lockdown and can offer new and used car sales via our ‘Esplanade Click & Collect’ service. Whether you are looking to renew your current car for a new one or buy an Esplanade Approved used car they can offer you a 'stay-at-home' service.
• Give an immediate response to any new or used car enquiry
• Offer virtual appointments with a Sales Executive on the telephone or via video calling
• Send bespoke video reviews of any car you are interested in
• Give a remote valuation on your Part Exchange vehicle
• Arrange fast finance quotations, finance settlements and approvals
• Securely take deposits and complete paperwork digitally for both new and used cars
• Provide you with a comprehensive video handover of your new or used car
Find out more about Esplanade Click & Collect - car buying in a safe and secure way.
Thank you and stay safe.